Legend Iron Doors operates this website (the “Site,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our Site, contact us, or make a purchase from us.
We use your personal information to operate and improve the Site, process orders, communicate with customers, arrange production and delivery, prevent fraud, and provide relevant marketing where permitted.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Personal Information We Collect
When you visit the Site, we may automatically collect certain information about your device and browsing activity, including your web browser, IP address, time zone, cookies installed on your device, pages viewed, products viewed, referring websites, search terms, and how you interact with the Site.
We may collect this information using technologies such as:
Cookies:
Data files placed on your device that often include an anonymous unique identifier.
Log Files:
Files that track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels:
Electronic files used to record information about how you browse the Site, including tools such as Google Ads pixels, Meta/Facebook pixels, and other analytics or advertising technologies.
2. Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect information needed to process and fulfill your order, including your name, billing address, shipping address, email address, phone number, order details, and payment confirmation details.
Payment information is processed securely by Shopify and our authorized payment processors. Legend Iron Doors does not store or have access to your full credit card number.
We maintain order information for our records unless and until you ask us to delete it, subject to legal, tax, fraud-prevention, warranty, and order-related recordkeeping requirements.
3. How We Use Your Personal Information
We use the personal information we collect to:
Process and fulfill orders
Arrange custom production and delivery
Provide order confirmations, invoices, tracking updates, and customer support
Communicate with you about your order, inquiry, or account
Verify order information and help prevent fraud or unauthorized transactions
Handle returns, refunds, warranty claims, and service requests
Improve the Site, product offerings, and customer experience
Analyze website traffic, performance, and marketing effectiveness
Provide marketing emails, promotional materials, retargeting ads, or customized content where permitted and based on your preferences
4. Sharing Your Personal Information
We share personal information with trusted third-party service providers that help us operate our business and fulfill customer orders. These may include:
Shopify and payment processors
Shipping and freight carriers
Email and customer service providers
Analytics providers, such as Google Analytics
Advertising platforms, such as Google Ads and Meta/Facebook
Fraud prevention and security service providers
We may also share personal information when required to comply with applicable laws and regulations, respond to legal requests, enforce our policies, or protect our rights, property, customers, or business.
5. Targeted Advertising and Analytics
We may use analytics and advertising tools to understand how customers use our Site and to provide more relevant advertising across the Internet.
These tools may use cookies, pixels, or similar technologies to collect information about your browsing activity. You may be able to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site functions.
6. Marketing Communications
If you subscribe to our newsletter, submit an inquiry, or provide your contact information, we may use your email address or phone number to send order-related communications, product updates, promotional offers, or marketing messages where permitted.
You may opt out of marketing emails by following the unsubscribe instructions included in those emails or by contacting us at office@legendirondoors.com.
7. Data Retention
We retain personal information for as long as necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Order-related information may be retained for recordkeeping, tax, warranty, fraud-prevention, and customer service purposes unless deletion is required by applicable law.
8. Your Rights
Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information we hold about you.
To submit a privacy-related request, please contact us at office@legendirondoors.com. We may need to verify your identity before processing your request.
9. Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information. Payment information is processed through secure third-party payment providers, and we do not store full credit card numbers.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
This Privacy Policy is effective as of February 1, 2026.
We reserve the right to update or change this Privacy Policy at any time. Updates will be posted on this page. Your continued use of the Site after changes are posted means you acknowledge and agree to the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Legend Iron Doors
Address:
Room 501, No. 22 Jinquan Road,
Xiang'an District, Xiamen City,
Fujian Province, China
Tel:
+86 17506067740
Email:
office@legendirondoors.com
